Sula
Reach a human.
Get your money back.
Companies bury the contact, run out the refund clock, and make you cancel through a maze. Sula reads the page you’re on: it surfaces the real support contact, shows your refund deadline, drafts the letter that gets your money back, and tracks the subscriptions draining your account. You always hit send — and Sula takes no cut of your refund.
Why is it so hard to reach a company — and get your money back?
Support is being rationed. Companies bury the contact behind chatbot walls, stall on refunds until the deadline passes, and route cancellations through a maze — all betting you give up first. Sula breaks that bet.
Sources: [1] HelpScout · [2, 4] Groundwork Collaborative · [3] Fortune
An extension that surfaces real customer service contacts had better have one of its own. Email anytime — we read every message.
Everything Sula does for you
Two jobs, one extension: reach a real person, and get your money back. It reads the page you’re on — no setup, no account for the free core. The full scan order is documented here.
Auto-scans every page
The moment a page loads, the extension scans for emails, phone numbers, and contact pages — quietly, in the background. A badge on the icon tells you how many it found.
Ranks by likely-support
support@, help@, care@ score green. Marketing, careers, and noreply addresses get filtered to the bottom. Phone numbers near “customer service” or “contact us” get a boost.
Side panel on every page
A discreet pull-tab on the right edge of any page where contacts were found. Click to expand a panel with the same ranked emails and phones, a history of what you’ve copied, business hours, and the support pages worth visiting next.
Compose & Call in one click
Pre-filled email templates for refunds, complaints, cancellations, billing, and support — opened in Gmail, Outlook, or your default client. Phone numbers deep-link into WhatsApp, Google Voice, FaceTime, Teams, or your dialer.
Sees what chatbots hide New
Detects Intercom, Zendesk, Drift, Crisp, HubSpot, Tidio, LiveChat, Tawk, Freshchat, and Olark widgets. Reads the chatbot’s own help-center articles via its public search API to surface the real support email the bot was trained to deflect from. No chat-UI dance.
Deeper scanning
Reads hydration state (__NEXT_DATA__, JSON-LD, schema.org) for contacts hidden in JS, scans same-origin iframes, falls back to fetching common contact pages when the visible page is sparse, and requires real contact-context proximity before surfacing a phone (no random snippet numbers from Google search).
Shows your refund deadline
Enter a charge date on an order or receipt page and Sula counts down every window that applies: the Fair Credit Billing Act (60 days for credit cards), a card chargeback (commonly ~120 days), and the merchant’s own return policy. Missing the deadline is the top reason refunds fail. Free.
Drafts the letter that gets your money back Pro
Seven refund scenarios — unauthorized or duplicate charge, defective, not as described, free-trial auto-renewal, cancelled-but-charged, price drop — each drafted with the right leverage (FCBA, the merchant’s own policy, chargeback, FTC negative-option, CFPB). Real facts fill in; anything Sula doesn’t know stays a blank for you. You hit send.
Guides your chargeback Pro
Tells you whether a chargeback is the right move yet (often: try the merchant in writing first), then gives the exact dispute steps for your issuer — Chase, Amex, Bank of America, Citi, Capital One, or Wells Fargo — and routes you to the CFPB if the bank stalls.
Tracks & cancels subscriptions Pro
The Subscription Guardian tracks renewal dates and warns you before a free trial converts, and drafts a cancellation letter. Kept getting charged after you cancelled? That’s a strong dispute, and Sula helps you file it.
Fills forms from your profile
Save your details once and fill any application or contact form in a click. Everything stays on your device, Sula highlights what it filled so you can check it, and it never auto-submits — you always review and send. Free.
Common questions.
Short, direct answers.
Is Sula free?
Yes for the core. Finding customer-service contacts, seeing your refund deadline, and reading a merchant’s own refund policy are free and stay free. Sula Pro ($6/mo, $57.60/yr, or $80 once) adds refund and complaint letter drafting, chargeback guidance, subscription tracking, and contact export. The code is open source under the MIT license at github.com/MatthewDuke1/find-me-people, and there are no ads either way.
How do I get a refund with Sula?
Open the order or receipt page. Sula shows how long you have under each remedy — the Fair Credit Billing Act (60 days for credit cards), a card chargeback (commonly around 120 days), and the merchant’s own return window — reads the merchant’s stated policy, and drafts a firm refund letter citing the right leverage. You review it and hit send. Sula takes no cut of your refund. Full refund guide.
How do I dispute a charge or file a chargeback?
Sula checks whether a chargeback is the right move yet — often it tells you to try the merchant in writing first — then gives the exact dispute steps for your card issuer (Chase, Amex, Bank of America, Citi, Capital One, or Wells Fargo). If the bank won’t help, it points you to the CFPB. This guidance is part of Sula Pro. Full dispute guide.
How do I cancel a subscription and stop getting charged?
Sula’s Subscription Guardian tracks your renewal dates and warns you before a free trial converts, and drafts a cancellation letter you can send. If a company keeps charging after you cancelled, that is strong grounds for a card dispute, and Sula helps you file one. Full cancellation guide.
Is Sula like Rocket Money or DoNotPay?
Sula drafts, finds, and tracks, but you always hit send yourself, and it never takes a percentage of your refund or acts as your legal agent. It is a flat $6/mo, not a cut of what you recover. You stay in control of every message that goes out in your name.
Does Sula collect any of my data?
There is no analytics, no tracking, and no server we operate. Core scanning runs on your device. The only network calls are ones you trigger: an optional email MX check that sends a domain (not your full address) to Cloudflare’s public DNS, and — only if you buy Pro — a license check and checkout handled by LemonSqueezy. Autofill details stay on your device and are never transmitted. The full privacy policy walks through every byte the extension touches.
What browsers does Sula work on?
Chrome, Edge, Brave, Arc, Opera, and Firefox 121 and later. Chrome-family browsers install from the Chrome Web Store. Firefox installs from Mozilla Add-ons. All versions ship the same scanner, ranking heuristics, and side panel.
Does Sula work on sites where I’m logged in?
Yes. The extension reads only the public DOM of the page you have open, with the same access your browser already has. It does not transmit page contents anywhere. It also filters out your own logged-in identity (the email visible in account dropdowns) so you do not see your own Gmail address in the results.
How is Sula different from just Googling for a phone number?
Googling routes you to the company’s own help-center page, which is usually where the chatbot lives. Sula reads the underlying contact data the chatbot is gating — schema.org markup, JSON-LD, hydration state, and the chatbot vendor’s public help-center articles — and surfaces the real support email or phone number in seconds. No chat-UI dance.
How do I find a company’s real customer service email instead of a chatbot?
Install Sula and open the company’s website. The extension scans the page — including the help-center data chatbots are trained on — and lists every email it finds, ranked so the address most likely to reach a person sits on top. Click to copy it. No account, and nothing you browse leaves your machine.
How can I find contact info on any website automatically?
Sula scans every page as it loads, right in your browser. A badge on the toolbar icon counts the emails and phone numbers it found, and the popup shows them ranked with copy, compose, and call shortcuts. It works on any site — airlines, banks, stores — because it reads the page itself instead of a database.
Install in two clicks.
Free forever. Open source. Runs entirely in your browser — nothing ever leaves your machine.
Works in Chrome, Edge, Brave, Arc, Opera, and Firefox 121+.