# Sula

> Free browser extension that bypasses chatbots and surfaces the real customer service emails and phone numbers companies hide behind support widgets. No account, no data collection, 100% local processing.

## What it does

Sula auto-scans every page you visit, detects the chatbot vendor a company uses (Intercom, Zendesk, Drift, Crisp, HubSpot, Tidio, LiveChat, Tawk, Freshchat, Olark), reads that vendor's config and -- for Zendesk -- the underlying help-center knowledge base the bot was trained on, extracts the real support emails and phone numbers, ranks by likelihood of reaching a human, and lets you compose an email or place a call without leaving the page. A side panel pull-tab on every page surfaces the same ranked emails and phones, business hours, copy history, and support pages. Templates for refunds, complaints, cancellations, billing, and support are built in. Phone numbers deep-link into your dialer of choice -- system phone, WhatsApp, Google Voice, FaceTime, or Microsoft Teams. Reads structured data and hydration state (__NEXT_DATA__, JSON-LD, schema.org) for contacts hidden in JS, scans same-origin iframes, requires real contact-context proximity before surfacing phones (no random snippet numbers from Google search), filters the user's own logged-in identity (won't show your own gmail in results), and falls back to fetching common contact-page URLs (/contact, /support, /about) when the visible page is sparse.

## Key facts

- Version: 2.0.0 (chatbot vendor detection and Zendesk / Freshdesk / Crisp help-center search are live; per-domain result cache and confidence-explanation panel landed in this release)
- License: MIT (open source)
- Privacy: no accounts, no telemetry, no third-party tracking. Two anonymous network-request paths: (1) same-origin fetches of common contact pages on the site you're already on, and (2) when a Zendesk chatbot is detected, one query to that vendor's public help-center search API. Both `credentials: 'omit'`, both once-per-session-per-target. Detailed in the privacy policy.
- Permissions: activeTab, scripting, storage. Host permissions: <all_urls> (required because contact info can appear on any site).
- Browsers: Chrome, Edge, Brave, Arc, Opera, and Firefox 121+
- Developer: Matt Duke (matthewduke0@gmail.com)

## Links

- Homepage: https://trysula.com
- Privacy policy: https://trysula.com/privacy.html
- Extended LLM reference: https://trysula.com/llms-full.txt
- Chrome Web Store: https://chromewebstore.google.com/detail/find-me-people/ngfklhkcicocfchdmepiajdmboialikf
- Firefox Add-ons: https://addons.mozilla.org/addon/find-me-people/
- Source code: https://github.com/MatthewDuke1/find-me-people

## Why it exists

Customer service is being rationed. Companies bury contact info behind chatbot walls, knowing most people give up before reaching a person. The average American spends 10-15 minutes searching for a real support contact and loses 45+ hours per year to support search and waiting. Sula exists to break that bet -- one click instead of a scavenger hunt.

## Guides
- [How Sula finds contact info on any page](https://trysula.com/how-it-works.html): the 5-step scan, ranking, and privacy model
- [How to find a company's customer service email](https://trysula.com/find-customer-service-email.html): manual methods rated honestly, plus the shortcut
- [Sula vs Googling for a support number](https://trysula.com/sula-vs-googling.html): honest comparison table

## What Sula is not
Sula is not a people-search, background-check, or data-broker tool. It does not look up individuals or pull personal records. It only surfaces the customer service contact details published on the page you are currently viewing.